Last January I got an email "reminder" of an appointment I never made. It was with a physical therapist (PT) at AOC, the orthopedic clinic where I was first referred to about this shoulder injury. That first appointment was 8 months earlier, at which the Dr. announced that he would not do any surgery on my shoulder (which I would have refused anyway) and changed the subject when I mentioned range of motion exercises. He never mentioned coming back for anything.
I cancelled the appointment and thought that would be the end of it.
Yesterday I get another email reminding me of another appointment with a PT at the same place. So what's going on? ..Why not ask A.I. and see if it can handle this type question? I mentioned the clinic's name, but not the doctor, only that he did not recommend surgery or PT. This is what A.I. came up with.
"If the original doctor is a surgeon, he was likely trying to 'triage' his case load. This facility uses automatic rescheduling. The likely thing that happened was the Dr. checked a box that said something like "Non-operative care/Recommend Conservative Therapy" when he turned in his report, but failed to tell you. You should cancel this appointment ASAP to avoid no-show fees. Ask them to transfer your case to Dr. Smith (not his real name), who specializes in Interventional Pain Management, or consider another orthopedic clinic. "
This all makes sense, because the original surgeon did record our conversation. It was simply a case of bad communication from beginning to end. Nothing nefarious.
Anyway, I called AOC. They said the appointment with the PT was a mistake, and had already been cancelled. They agreed to transfer my case to Dr. Smith and I have an appointment with him in September. I know I said I was done with this, but I'll give it one more try. I can figure out what to do myself if I know what's going on.